Our phone lines open at 8am Mon-Fri. Appointments with our Advanced Nurse Practitioner are available from Monday to Friday. Pre-Bookable appointments can be made for upto 2 weeks in advance for the Doctor and upto 4 weeks in advance for our Practice Nurse. On line bookings are also available daily for the doctor, again for upto 2 weeks in advance (registration is required for online bookings please visit reception).
The doctor will visit a patient at home only if they are too poorly / housebound and are physically unable to attend the surgery. If you do need to request a GP visit please telephone the surgery before 10:00am wherever possible.
Telephone Advice/ Consultations
The doctors, advanced nurse practitioner and the practice nurse will be happy to speak to any patient requesting advice over the telephone. The receptionists will advise of the most appropriate time for you to telephone.
In the event we are closed you can seek advice by phoning 111 for non-emergency symptoms or by contacting your pharmacist. If these services suggest you need to seek urgent care then Primary Care 24, right next to the emergency department at KMH, provides a 24 hour walk in service
Extended Hours weekday evening’s and both Saturday and Sunday mornings
From 1st November we will be working with some of our local practices to offer additional later appointments, as well as weekend appointments. The local practices comprise the following:- Oakwood, Bull Farm, Meden Vale, Pleasley, Sandy Lane and Warsop Surgeries.
Appointments will be available weekdays upto 8pm in our local area, each surgery has a set day to cover and Pleasley Surgery will be Thursdays.
Appointments will also be available on Saturday mornings (by rota) in our local area, so not always here at Pleasley Surgery. These appointments are for non-emergencies and pre-bookable only. Patients are also able to access a Sunday service at Rosemary Street Health Centre between the hours of 09:00 – 13:00. To request a Sunday appt please contact a member of reception.
General enquiries, emergencies/urgent appointments and collection of prescriptions will continue during our normal working hours
We are working with the Clinical Commissioning Group (CCG) to work with the hospital, so that we may be able to offer this service during our new extended hours in future.