Information for Carers

Our Carers Champions

Carers can be identified as:

A person of any age, adult or child who provides unpaid support to a partner, parent, child, sibling, friend, neighbour, who couldn’t manage to live independently or whose health or wellbeing would deteriorate without this help. This could be due to frailty, disability or serious health condition, mental ill health or substance misuse.

Young Adult Carers: Young adult carers, are young people aged 14-25 who care unpaid for a family member or friend with an illness, disability, mental health condition or an addiction.

Please let our reception team know if you look after someone, or if someone looks after you to ensure that you receive the care you deserve.

Our Carers Champion here at the surgery is Gail Middleton and Claire Taylor, who are more than happy to assist any way that they can with your caring needs.

Let us know you’re a carer

Let us know you’re a carer

It is important that we know if you are a carer so that we can make sure you receive information, services and the help that is available. If you are a carer please complete this form.


Date of Birth


Date of Birth
What is your relationship to the person being cared for? *

NHS Carers and Caring Information

There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.

Contact Carers Direct

0808 802 0202

Helpline Information


Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for carers
    Directing carers to the benefits that can help them in their caring role
  • Benefits for the under-65s
    Advice and information on helping the person you look after get the benefits that they are entitled to.
  • Benefits for the over-65s
    Advice and information on financial support for older people with a disability or illness.
  • Carer’s Assement
    How your benefits maybe affected after the death of the person you look after and what happens to their benefits
  • Other benefits
    Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

Carers Hub Newsletters

Newsletter January 2024

Hello and welcome to the Carers Federation – Carers Hub Newsletter for January 2024. Season’s Greetings and Best Wishes for the New Year

Please find details below of the support groups during January, some groups aren’t running as usual, see below for details: 

woman standing next to woman riding wheelchair

Contact details

Tel: 0808 802 1777


WhatsApp or Text: 07814 678460

Carer Support Groups January 2024
Rushcliffe Carer Support Group – no group as during the festive period
Bulwell Carer Support Group held at Ravensworth Road Methodist Church, Ravensworth Road, Bulwell NG6 8FNMon 8th Jan 20241.00pm – 3.00pm
Ashfield Carer Support Group held at Ashfield Wellbeing Centre, Portland Street, Kirkby in Ashfield NG17 7AEMon 8th Jan 20241.00pm – 3.00pm
Asian Women Carer Support Group held at the Carers Federation Ltd, 21- 23 Pelham Road, Nottingham NG5 AP(Note: change of venue & dateTues 9th Jan 202412.00pm – 2.00pm
Gedling Carer Support Group held at the Gedling Road Methodist Church, Gedling, Nottinghamshire NG4 3EXTues 9th Jan 202410.30am – 12.30pm
Broxtowe Carer Support Group held at Chilwell Community Centre, Inham Road, Chilwell, NG9 4HXNote: change of date for January)Wed 10th Jan 202410.00am – 12.00pm
Worksop Carer Support Group held at The Crossing Church, Newcastle Street, Worksop, Nottinghamshire S80 2ATWed 10th Jan 202410.00am – 11.30pm
Newark Carer Support Group held at Newark Beacon Centre, Gresham Suite, Cafferata Way, Newark, Notts NG24 2TNThurs 11th Jan 202410.00am – 12.00pm
Mansfield Carer Group held at Friends Meeting House, 124 Rosemary Street, Mansfield NG18 1RB(Note: change of date for January)Fri 12th Jan 202410.00am – 12.00pm
Bakersfield Carer Support Group held at the Bakersfield Community Centre, 312 Sneinton Dale, Nottingham NG3 7DNTues 16th Jan 20241.00pm – 3.00pm
Working Carers Group via Zoom, book on to receive the linkTues 16th Jan 20247.00pm – 8.00pm
Carers Café – all carers welcomeVia Zoom, book on to receive the linkThurs 18th Jan 20241.30pm – 2.30pm
Hyson Green Carer Support Group held at Carers Federation, 21-23 Pelham Road, Carrington, Nottingham NG5 1AP(Note: change of venue) Guest speaker: Money ManagementMon 22nd Jan 202411.00am – 1.00pm
Parent Carer Support Group via Zoom book on to receive the linkThurs 25th Jan 20247.30pm – 8.30pm
Clifton Carer Support Group held at Clifton Community Centre, Southchurch Drive, Clifton NG11 8ARFri 26th Jan 202412.00pm – 2.00pm
Retford Carer Support Group held at The Well, Hospital Road, Retford, Nottinghamshire DN22 7BDWed 31st Jan 202410.00am – 11.30am

Adult Safeguarding Course – we still have spaces available

Carers Hub Service are offering carers the opportunity to complete a free online Adult Safeguarding Course. This can be completed in your own time, if you do not have access to a computer or laptop you can come into the office to complete it.

To book your place contact Carers Hub on 0808 802 1777 or email:

Information from Nottingham City Council

Food vouchers and free activities clubs for families this Christmas

We’re continuing to support financially-vulnerable families this Christmas with free activity sessions for youngsters.

We’ve teamed up with the Nottingham Forest and Trent Bridge community trusts to deliver a host of activities across the holidays for pupils who receive free school meals. As well as the fun sessions, the children will also receive a nutritious meal. Funding comes through the Government’s Holiday Activity Scheme, which the council successfully bid for again this year.

Carer of loved one with Dementia / Rushcliffe Borough

Carers in Rushcliffe PCN please use this link – they have developed directories which are specific to Carers, Dementia and other issues in this area only.

Link –

Notts Help Yourself have revised their leaflet, see attached. For 24/7 access to information and services in the County visit the website:

AskLion, for 24/7 access to information and services in the City visit the website:

Free Training:

We find any learner are offering free training on Counselling Skills / Mental Health First Aid / Understanding Autism, click on the link for more information:

Jobs Skilla Academy are offering free training – Level 1 in Retail, eligibility: 19+, UK resident, claiming UC/JSA/ESA or on a low income eg £20,319, click on the link for more information

Music Training

Opus Music are offering carers Music training, you don’t need music or singing talent, just the interest and openness to find new ways to communicate.

7th February 2023 at Sutton in Ashfield and 9th February at Radford Care Group both 10am – 3pm. The deadline to register is 14th January 2024: or see the attached poster for the QR code to book on.

Community / Employment / Skills

Our Public Health Team has launched a campaign to raise awareness of gambling harm. The campaign has been carefully developed in collaboration with a co-production group, including residents with lived experience and aims not to attribute blame, be stigmatising or triggering.

Gambling can affect physical and mental health, damage relationships and leave people feeling lonely and isolated. It can also cause problems with employment, education, housing and lead to serious debt.

Gambling-related harm is under-recognised and often hidden. Many people being harmed by gambling do not see themselves as a person with a problem and don’t recognise the issues it’ is causing. When people do recognise they may have a problem, it can hard to talk about it, or to reach out for help because of guilt, shame or worry.

These are some of the signs which may help people recognise if gambling has become harmful to them, or someone they know. These include:

  • Being preoccupied, struggling to concentrate or distracted by gambling
  • Withdrawing from social activities to gamble instead
  • ‘Chasing losses’ to try to win back money already lost
  • Lying to others about the time or money spent on gambling
  • Experiencing big changes to mood
  • Having trouble sleeping

The campaign will highlight the risks and impacts of gambling, help people recognise when they or someone they know is at risk of gambling harm, and where to go to get support.

To learn more about gambling harm, and to find out about free advice and treatment services available in Nottingham, you can visit:

Bassetlaw Carer Support Group

Meet every 2nd Tuesday of the month, 12.30pm – 2.30pm at Worksop Cricket Club, Central Avenue, Worksop, S80 1EN. This is a relaxed, informal group for those who support/care

for someone with a mental health condition. The group offers information, support, social opportunities and a chance to meet others with a similar experience, to share that greater understanding and knowledge of being a carer.

If you require any crisis support during the festive period please contact:

  • Nottinghamshire County Council / Adult Social Care: 0300 500 80 80
  • Nottingham City Council / Health and Care Point: 0300 131 0300

Please accept our apologies if you are no longer a carer, if you would like us to update our records and remove your details from the mailing list please get in touch: / 0800 802 1777

Dementia Support

Alzheimer’s Society Dementia Support

Herbert Protocol Form

If you care for someone with dementia, whether in a care home or in their own home, you can fill out a Herbert Protocol form which includes details about the person, their past, their habits and places they go. Then if they go missing you can give it to us and save time at the start of a search. You can download this form below.

More about the Herbert Protocol

Advice for carers of people with dementia at risk of going missing

Friendship Group